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Privacy Policy

Effective: December 1, 2021

Your privacy is important to us, and we are committed to protecting and safeguarding your personal information. Western Asset uses cookies to analyze website usage, personalize your website experience and assist in our marketing efforts.

Western Asset is a global asset management firm comprised of six legal entities operating as one firm. The entities include: Western Asset Management Company, LLC (the Pasadena and New York offices); Western Asset Management Company Distribuidora de Títulos e Valores Mobiliários Limitada (the São Paulo office); Western Asset Management Company Limited (the London and Zurich offices); Western Asset Management Company Pte. Ltd. (the Singapore office); Western Asset Management Company Ltd (the Tokyo office); and Western Asset Management Company Pty Ltd (the Melbourne office) (collectively, “Western Asset”, “us”, “we”, or “our”).

We are committed to protecting and safeguarding your personal information. This policy (the “Privacy Policy”) and our related privacy notices (see below) explains the types of personal information we collect, how we use it, how we protect it, who we share it with and your rights. It shall apply to all users of our website and to the data we collect or that you may provide to us when you interact with us through our website. Depending on your location and to learn more about our privacy practices, see the following:

Personal Information We Collect
We collect personal information about you in a variety of ways. To the extent any information you provide or we obtain from our website constitutes personal information, we have established procedures for the use and retention of that information. We will not use your personal information for any purposes inconsistent with our Privacy Policy without your permission. If we ask you to submit any information about yourself or your organization, the purpose of this request will be made clear. We may collect personal information, for example from your IP address, operating system and web browser that you use to access our website or by some other means such as via a business card or via a job application our careers page. We may ask you to provide us with certain information about yourself. This information may include your name, company name, title, address, country of residence, date of birth, e-mail address, telephone number, corporate contact details, and account number.

In addition, we use cookies to improve and personalize your experience. More information can be found in our Cookie Policy.

How We Use Your Personal Information
We may use your information to:

  • Conduct administrative or operational processes within our business;
  • Process and respond to requests, inquiries or complaints received by you;
  • Identify and contact you about other services and products we offer;
  • Communicate with you;
  • Provide you with information about our events, webinars, blogs, or commentaries which you may unsubscribe to receiving our marketing emails at any time;
  • Comply with applicable laws or regulations or at the request of a competent regulatory authority (such as the recording of telephone calls and monitoring of emails);
  • Identify visitors to our website to compile statistical data and to track how users navigate through our website in order to enable us to evaluate and improve our website;
  • Monitor and analyze our business for development purposes;
  • Conduct market research surveys, only if you have chosen to participate;
  • Improve user experience on our website through the use of cookies and data analytics; or
  • Prevent, investigate and provide notice of fraud, unlawful or criminal activity, or unauthorized access to or use of our website or data systems, or to meet legal obligations.

Lawful Basis for Processing
The lawful basis on which we process personal information is to comply with applicable laws and regulations, to fulfil our contractual obligations with you and/or to pursue Western Asset’s legitimate interests where these are not outweighed by your interests. In some circumstances, we may rely on your consent to send electronic marketing communications.

How Your Personal Information Is Stored
Your personal information may be stored and processed either electronically or in hard copy form on systems that Western Asset maintains or that are maintained on our behalf by third-party service providers we hire, including cloud computing services. Your personal information may reside on additional IT systems shared with Western Asset affiliates who may access the information for the purposes disclosed in this Privacy Policy. Personal information provided by you such as your name, job title, employer details, work phone, and email address may also be stored in our Client Relationship Management system (CRM) which may also be accessed by Western Asset affiliates. These systems are not localized to any particular geography and may be stored both inside and outside your country of residence.

Cookies
In order for Western Asset’s website to work optimally, you will need to ensure that your browser is set to accept cookies. A cookie is a small text file stored on the hard drive of your computer, tablet, smartphone or other device by the web browser when you visit our website and other digital platforms. Cookies can identify users and can store information about them and their use of a website such as your IP address, browser type, preferred language, operating system, computer platform, and the state or country from which you accessed our website. For more details on the cookies we use and the purposes for which we us them, see our Cookie Policy.

Protection of Your Personal Information
We employ up to date data storage, back up and security measures that seek to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction, and damage. We apply robust information security management processes, which we believe are in line with the standards required and prevailing in our industry. With respect to our internal security procedures, we maintain physical, electronic, and procedural safeguards to protect your non-public information, and we restrict access to this information. For details, please view our Online Security Policy.

International Transfers and Sharing Your Personal Information
We may share or transfer your personal information with our affiliates and, in certain circumstances, with service providers or other third-parties. Where your information is transferred outside the EEA and the UK, we will take measures to ensure the protection of your personal information is handled with the same or similar levels of protection with regard to privacy legislation. Access is limited to those employees, service providers and third-parties who need access to it in order to provide you with our services; process a transaction, service an account, communicate with you (including, with your consent, to send you marketing communications in the jurisdictions we operate); or as otherwise permitted by our legal or regulatory obligations. We will take the appropriate steps to ensure that such service providers and third-parties treat your personal information with the same consideration that we do.

We may from time to time be required to disclose your information to comply with law enforcement bodies, regulators, agencies or third parties under a legal requirement or a court order. We act responsibly and take account of your interests when responding to any such requests.

Your Data Protection Rights
Individuals have the following rights, under certain circumstances, associated with their personal information. These rights will vary by country, but may include the right to:

  • Access personal information;
  • Correct personal information;
  • Restrict the use of personal information;
  • Request that personal information be deleted;
  • Object to the processing of personal information;
  • Data portability (in certain specific circumstances); and
  • Lodge a complaint with your local supervisory authority.

To make a request for any of the rights described above, email us at dataprotection@westernasset.com. We will need you to provide pertinent details for the request and will ask for valid identification as a security precaution to assist us in preventing any unauthorized disclosure. We will process your request within a reasonable timeframe according to applicable laws. For California residents, your rights can be viewed in our California Privacy Policy.

ADDITIONAL INFORMATION

Retention of Your Personal Information
We will keep your personal information as required by applicable laws and regulations and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Links to Social Media
If you are logged into your social media account or use your social media credentials to log-in to our website, those social media companies might collect some personal information about you, such as your IP address and the pages where you visited on our website. We are not responsible for your use of these platforms, the content, or their privacy practices which we do not control.

Links to Third-Party Websites
This Privacy Policy applies only to Western Asset’s website which may contain links or automatically redirect you to other third-party websites that are not operated or monitored by us. These websites may collect personal information and other data from or about you. If you access such websites you should read their privacy policy before providing any of your personal information.

Children’s Privacy
Our websites and online services are for individuals who are at least 18 years of age. Our online services are not designed to be used by minors under the age of 18.

Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time, for any reason, without additional notice to you, other than posting the updated policy on our website. Your continued use of our website after those changes are in effect will constitute your acceptance of the revised policy.

Contact Information
If you should have any questions about our privacy practices, email dataprotection@westernasset.com or contact us by phone or post at the following office locations:

    United States
    Western Asset Management Company, LLC
    385 East Colorado Blvd.
    Pasadena, CA 91101
    Phone: (844) 905-0999

    United Kingdom
    Western Asset Management Company Limited
    10 Exchange Square, Primrose Street
    London, EC2A 2EN
    Phone: +44 (0)20 7422 3000

    Australia
    Western Asset Management Company Pty Ltd
    Level 48, 120 Collins Street
    Melbourne VIC 3000
    Phone: +61-(0)3-9016-5600

    Brazil
    Western Asset Management Company Distribuidora de Títulos e Valores Mobiliários Limitada
    Av. Presidente Juscelino Kubitschek
    1455 - 15º andar
    04543-011 – São Paulo
    SP - Brazil
    Phone: +55-11-3478-5000

    Japan
    Western Asset Management Company Ltd
    Shin Marunouchi Building 36th Fl., 1-5-1 Marunouchi, Chiyoda-ku, Tokyo 100-6536
    Phone: + 81-(0)3-4520-4300

    Singapore
    Western Asset Management Company Pte. Ltd.
    1 George Street, #23-01
    Singapore 049145
    Phone: +65-6428-3600